Cloudbeds Lobby — Customers

The Customers page lists customer stories — hotels, hostels, B&Bs, vacation rentals and hotel groups around the world that run on Cloudbeds — with a short summary of each and a link to the full story on cloudbeds.com. The stories are the same ones published at https://www.cloudbeds.com/customers/ and update automatically as marketing publishes new ones.

Customer stories

99 published stories.

Pinemark: 35 years of doing hospitality their own way — See how Pinemark uses Cloudbeds’ unified platform to grow a truly independent brand [hotels, emea]
Pembroke Inn: Proof that independence looks good on the bottom line — See how a 52-room independent Toronto hotel used Cloudbeds to turn an OTA crisis into a direct-booking breakthrough [hotelgroups, northamerica]
HA Hoteles: Building the smart hotel around smarter operations — See how Cloudbeds is helping Spanish multi-prop group HA Hoteles build smart hotels around smarter operations [hotels, emea]
Amsterdam’s The Bee Hostel: spending less time managing systems and more time creating meaningful guest experiences — See how Cloudbeds helps The Bee Hostel spend less time managing systems and more time creating meaningful guest experiences [hotels, emea]
The Elephant Hostel: A new species of hostel — Modern hospitality doesn’t have to choose between efficiency and authenticity. See how The Elephant Hostel uses Cloudbeds to build both. [hostels, emea]
MYD Hoteles: Automation that changes the economics of hospitality — See how Myd Hoteles is using Cloudbeds to automate operations, scale faster, and reinvest the savings into both its people and its guests. [hotels, emea]
At Mine Hospitality uses Cloudbeds Revenue Intelligence to scale smarter pricing across nearly 30 boutique hotels — See how Cloudbeds Revenue Intelligence helps At Mine Hospitality’s lean two-person revenue team confidently manage pricing across nearly 30 independent hotels [hotelgroups, northamerica]
How Aura Hoteles is using Cloudbeds as the technology foundation for rapid expansion across Spain and beyond — See how Aura Hoteles is building the future of hospitality in Galicia, Spain, and beyond, from the ground up with Cloudbeds [hotels, emea]
How Vacatia is using Cloudbeds and its API to reduce tech fragmentation, scale faster, and build the foundation for AI-powered hospitality — See how Cloudbeds helped Vacatia build an AI-ready operational foundation using unified data, automated reporting, and real-time inventory management [hotelgroups, northamerica]
How Cloudbeds and X Hospitality are helping The Blue Hotel redefine Australian hospitality — See how Cloudbeds provided The Blue Hotel with the foundation for an entirely new way of running hospitality [hotels, apac]
Swiss precision meets hospitality innovation: How Cloudbeds & SwissHotelier are creating future-ready hotels — See how SwissHotelier is able to solve almost every technical challenge a property can have thanks to Cloudbeds’ evolution and its strong third-party ecosystem [hotels, latam]
Multi-property deflagging from Selina: How Cloudbeds enabled a rapid transition — See how Hotel 1550 SFO deflagged to become an independent brand better suited to the strong boutique hotel market around San Francisco. [hotels, northamerica]
Keeping the spirit of travel alive: How Northwest Portland Hostel blends community, creativity, and resilience — See how Cloudbeds helps Northwest Portland Hostel redefine the modern guest experience while keeping the spirit of travel alive [hostels, northamerica]
London’s Lords Hotel drives revenue with Cloudbeds’ unified growth engine — See how Cloudbeds continues to support Lords Hotel’s evolution while remaining accessible for an independent, family-owned property. [hotels, latam]
Bordeaux’s Maison Hubert grows with confidence, powered by Cloudbeds and guided by CAOBA — See how Cloudbeds and CAOBA continue to help Bordeaux’s Maison Hubert maximize performance without ever compromising the experience [hotels, emea]
Hotel 1550: Ditching the flag and turning independence into revenue growth — See how Hotel 1550 SFO deflagged to become an independent brand better suited to the strong boutique hotel market around San Francisco. [hotels, northamerica]
The Wildwood Inn: breaking free from the franchise playbook to build a stronger independent future — See how Cloudbeds helped Wildwood Inn deflag from a franchise to build a stronger independent future focused on growth [hotels, northamerica]
Reviving hidden gems into design-forward destinations: The French Cowboys story — See how a growing boutique hospitality group uses Cloudbeds to scale unique properties while preserving the soul of each stay. [hotels, northamerica]
How Hotel Gringo Perdido rebuilt a family legacy with Cloudbeds — See how Cloudbeds helped Hotel Gringo Perdido return to profitability and continue to grow year over year. [hotels, latam]
How Springfield House B&B frees up time for more personal hospitality with Cloudbeds and Touch Stay — See how Cloudbeds + Touch Stay helped Springfield House B&B automate the routine to make a boutique stay memorable. [hotels, emea]
Arete Hostel simplifies guest access and safety with Cloudbeds & devicethread — See how Cloudbeds + devicethread’s SmartAccess helps Arete Hostel run leaner, safer, and with far less friction. [hostels, northamerica]
Park Motels & Cabins escapes legacy systems and doubles revenue with Cloudbeds & Think Simplicity — See how Cloudbeds + Think Simplicity helped Park Motels & Cabins double revenue through smarter pricing and operational efficiency. [hotels, northamerica]
Quiet luxury, loud purpose: How Amarla is building a bigger kind of hospitality — See how Cloudbeds continues to help Amarla build a bigger kind of hospitality that leaves a mark on all their guests [hotels, latam]
Breezes Bahamas turns authentic island spirit into effortless, connected hospitality — See how Cloudbeds is central to Breezes Bahamas’ vision of becoming the most guest-centric resort in Nassau. [hotelgroups, northamerica]
How BookedRev helped Beaver Lakefront Cabins reclaim growth with Cloudbeds — From a –13% revenue slide to +10% growth in one season. See how BookedRev & Cloudbeds helped Beaver Lakefront Cabins reclaim control and accelerate direct bookings. [hotels, northamerica]
How Thailand’s Arawana Group is redefining smart hospitality — See how Cloudbeds continues to support Thailand’s Arawana Group in redefining smart hospitality across it’s portfolio [hotelgroups, apac]
Growth doesn’t always wait for a roadmap: The Steiner Residences story — See how Cloudbeds has helped Steiner Residences scale from one property to seven, while maintaining their same renowned quality of service [hotels, emea]
Jet Luxury scales luxury stays without losing the human touch — See how Cloudbeds helps Jet Luxury scale luxury stays without losing the human touch and continue to grow without limits [hotelgroups, northamerica]
Tella Thera: Building a 5-star sustainable sanctuary in Western Crete — See how Cloudbeds has helped Tella Thera’s team reclaim their time, lead by example, and inspire their guests to live more sustainably. [hotels, emea]
Beyond the blueprint: From surf to suite – an architect’s rise in hospitality — See how Cloudbeds continues to support an ambitious architect’s impressive rise in hospitality [hotelgroups, apac]
How Bespoke Hotels won back the strategic hours that matter — See how Cloudbeds continues to help Bespoke Hotels unlock massive time savings and true strategic revenue management [hotelgroups, emea]
Après Inn: How two first-time hoteliers built a modern ski-town motel that runs itself — See how Cloudbeds helped two first-time hoteliers build a modern ski-town motel that runs itself [bbsandinns, northamerica]
When in Athens: Redefining the modern hostel experience in the heart of Greece — See how Cloudbeds helped turned a bold idea into a thriving, guest-first business with simplified operations, faster onboarding, and smarter decision making. [hostels, emea]
Hotel Pommier simplifies access and streamlines operations with Cloudbeds & devicethread SmartAccess — See how Cloudbeds helps Hotel Pommier unify access and operations across both of their unique Iowa properties [hotels, northamerica]
From sacred walls to scalable ambition: How Babila Hostels is redefining Milanese hospitality — See how Cloudbeds offers Babila Hostel an operational foundation that is solid enough to support their biggest ambitions. [hostels, emea]
From guesswork to growth: Black Bear Lodge’s revenue story — See how Cloudbeds handles the complexities of revenue in the background, giving Black Bear Lodges team the time to truly focus on their guests [hotels, northamerica]
Porta 92 Romana: A property built on travel experiences, not a manual. — See how Cloudbeds synchronizes Porta 92 Romana’s bookings across all channels, eliminates overbookings, and frees its owner from the manual grind. [hostels, emea]
Nivan Hotels: Building a 100% digital multi-prop group from anywhere — See how Cloudbeds helped the owner of Germany’s Nivan Hotel build a 100% digital multi-prop group from anywhere [hotels, emea]
Greece’s Hotel Leto Hydra: A 60-year legacy of hospitality, music, and excellence — See how Cloudbeds helps Greece’s Hotel Leto Hydra continue it’s 60 year legacy of hospitality, music, and excellence. [hotels, emea]
405 rooms, zero doubts: Launching Malta’s Vegas Resort on a platform built for big bets — See how Cloudbeds has helped Vegas Resort’s owner scale his portfolio from eight apartments to nearly 580 rooms across six properties [hotels, emea]
Booked beyond belief: How Vanilla Hills turned a passion project into a booming resort — See how Cloudbeds helps Vanilla hills scale with confidence, while staying true to the hospitality that sets it apart. [hotels, latam]
From data chaos to exponential growth: The Pandora Hotels story — Discover how Pandora Hotels maximizes profitability and future-proofs its scalability with Cloudbeds. [hotelgroups, emea]
From bottlenecks to breakthroughs: How BAWA Hotels & Leisure took control of operations and unlocked their commercial potential — From bottlenecks to breakthroughs: How BAWA Hotels & Leisure took control of operations and unlocked their commercial potential [hotelgroups, latam]
Scaling smarter: How We Hotels Group prepared for its biggest year yet — Discover how We Hotels Group is set to have the biggest growth year yet, opening 5 new hotels across Mexico, thanks to the help of Cloudbeds. [hotelgroups, latam]
Onefam Hostels: Streamlining multi-country operations across 17 European properties — See how Cloudbeds freed Onefam’s ambition, powering their multi-country growth with a platform anyone can master in days. [hostels, emea]
The Notting Hill House story: Zero glitches, zero outages, 20% growth — Discover how Cloudbeds helps enhance Elysee Hyde’s guest connections and London charm [hotels, emea]
Neighbourgood: Fueling ambitious growth and mastering change management with Cloudbeds — See how Cloudbeds is the flexible platform that’s powering Neighbourgood’s category-defining growth. [alternativeaccomodations, emea]
Modernizing their tech stack and maximizing revenue in a price-sensitive market: Fray Group’s 15% ADR lift — Learn how Cloudbeds helped Fray Group boost revenue by 15%, unify their multi-property operations, and achieve a 10:1 return on investment. [hotelgroups, latam]
Rockenue: Unlocking the potential of independent hotels with Cloudbeds — Discover how [hotels, emea]
Grupo Catedral: Breaking free to build their future on their terms — Discover how how Grupo Catedral elevates guest experience and scalability with Cloudbeds [hotelgroups, latam]
How Portugal’s Cheese & Wine continues to scale “handmade hospitality” — Discover how Cloudbeds helped Lisbon’s Cheese & Wine double direct reservations, streamline operations, and enhance guest experiences [hotels, emea]
Shin Hotel Nimman transforms operations and expands their reach with Cloudbeds & Trip.com Group — Discover how Cloudbeds and Trip.com Group help Shin Hotel Nimman transform operations and expand their reach [hotels, apac]
CAOBA: For hotels too special for spreadsheets (and soulless OTAs) — Discover how helps CAOBA amplify visibility and streamline operations for some of the world’s most distinctive accommodations [alternativeaccomodations, emea]
Bayview Collection: Handcrafted hospitality meets modern efficiency — Discover how Cloudbeds helps multi-property group Bay View Collection deliver exceptional guest experiences. [hotels, northamerica]
24-hour implementation: How Première Advisory Group and Cloudbeds redefine hotel technology deployment — Discover how Première Advisory Group & Cloudbeds helped The Troubadour Hotel seamlessly deflag from a major hotel chain. [hotels, northamerica]
Doubling occupancy & cutting costs: Home Spring Inn’s journey to independent success — Discover how Cloudbeds gives Home Spring Inn & Suites the control and confidence to drive occupancy and cut costs. [bbsandinns, northamerica]
Powering Elysee Hyde Park hotel’s guest-centric approach and London charm — Discover how Cloudbeds helps enhance Elysee Hyde’s guest connections and London charm [hotels, emea]
Tech-powered, guest-first: powering Charlie’s reimagined approach to hybrid hospitality — Discover how Cloudbeds helps Charlie achieve its tech-powered, guest-first approach to dynamic hospitality [hotelgroups, latam]
HP Hospitality: The 11-property playbook for dominating a market — Discover how Cloudbeds helps TTM Hospitality redefine property management and set a new standard for intuitive, efficient, and ‘contactless’ operations [hotels, northamerica]
Wandery sets a new standard with their tech-driven hostel experience — Discover how Cloudbeds helps TTM Hospitality redefine property management and set a new standard for intuitive, efficient, and ‘contactless’ operations [hostels, emea]
How Hotelsup powers a 2000+ room portfolio with one intelligent engine — Discover how Cloudbeds helps HotelsUp revolutionize how mid-sized hotels operate and thrive [hotels, apac]
How multi-property group TTM Hospitality is reinventing the roadside motel — Discover how Cloudbeds helps TTM Hospitality redefine property management and set a new standard for intuitive, efficient, and ‘contactless’ operations [hotels, northamerica]
La Palmilla: Launching a 5-Star contactless resort with zero prior hotel experience — Discover how Cloudbeds’ ease of use, group booking functionality, and Cloudbeds Guest Experience helps La Palmilla deliver exceptional experiences every stay. [hotels, northamerica]
Hotel Sóller uses Cloudbeds to simplify operations and elevate guest satisfaction — Discover how Cloudbeds’ ease of use and functionality helps Hotel Sóller simplify operations and elevate the guest experience. [hotels, emea]
Sweet Accommodations: A story of unifying a diverse brand — Discover how Cloudbeds’ robust integration marketplace and powerful API helps Sweet Accommodations enhance its guest experience [vacationrentals, emea]
How the Sunlight Group found freedom — and a 329% increase in direct Bookings — Discover how Cloudbeds’ real-time data analytics, functionality, and ease of use helps the Sunlight Group make better decisions & increase direct bookings [hotelgroups, apac]
Club Balai Isabel doubles occupancy and drives more direct bookings with Cloudbeds — See how Cloudbeds empowers Club Balai Isabel to boost occupancy and drive more direct bookings. [hotels, apac]
Cloudbeds’ ease of use and pricing intelligence help optimize White Goose Hotel’s operations and revenue — Discover how Cloudbeds keeps White Goose Hotel’s pricing dynamic and competitive, and provides valuable insights that help drive revenue [hotels, apac]
Cloudbeds’ connectivity and experience with hostels boost Ô de Casa’s operations — Discover how Cloudbeds’ connectivity and experience with hostels helps to boost and streamline Ô de Casa’s operations. [hostels, latam]
How Cape Shark Villas ensures no guest ever feels like a stranger — Discover how Thailand’s Cape Shark Villas improves efficiency and distribution, and provides an unforgettable guest experience, with Cloudbeds [hotels, apac]
Hostel vibes, hotel tech: The story of Hanoi’s smart One Hostel — Discover how smart hostel The One Hostel makes use of the Cloudbeds API to boost revenue and the guest experience. [hostels, apac]
Cloudbeds helps Hotel McCoy streamline payments and better manage revenue — Discover how Cloudbeds’ powerful integrated payment solution helps Hotel McCoy streamline payments and better manage revenue. [hotels, northamerica]
The J Collection: Modernizing historic hotels without losing their soul — Discover how Cloudbeds’ ease of use, system speed, diverse offering, and drive for innovation helps the J Collection improve their guest experience. [hotelgroups, northamerica]
From three friends in a hotel lobby to an international multi-property brand: The Up Hoteles story — Learn how Up Hoteles optimizes daily operations, improves customer experience, and increases management efficiency with Cloudbeds. [hotelgroups, latam]
Bluff Dwelling Resort & Spa drives better guest communication and more revenue with Cloudbeds — Discover how Bluff Dwellings drives more direct bookings and better guest communication with Cloudbeds. [hotels, northamerica]
How the Casetta Group turns simple conversations into five-star reviews — See how the Casetta Group took control of their guest journey to drive stellar reviews and the revenue that follows. [hotelgroups, northamerica]
Alma Maya: Keeping it all connected in a jungle hotel built for people to disconnect — See how Alma Maya automated the busywork to free up their team for the personal touches that truly define luxury [hotels, latam]
Bogentrakt Hostel: Turning Switzerland’s toughest prison into a welcoming place of freedom — See how the team behind prison-turned-hostel, Bogentrakt, went from juggling five different systems to thriving with just one [hostels, emea]
How Pousada da Praia de Caraíva ended the guesswork and hit 90% low-season occupancy — They were the first pousada in their town to abandon spreadsheets. Discover the results that made their neighbors take notice. [bbsandinns, latam]
Nay Palad didn’t just rebuild a hotel, they rebuilt a community. — After a typhoon leveled their private island resort, they didn’t just rebuild—they reinvented. This is the story of Nay Palad Hideaway. [hotels, apac]
Playpark Hospitality modernizes the guest experience at three Lake Tahoe boutique hotels with Cloudbeds. — Learn how Playpark created a modern, fully contactless guest experience. [hotels, northamerica]
How Picton Harbour Inn flipped the script on hotel management to increase occupancy and revenue — See how the staff at the Picton Harbour Inn stopped reacting to the market and started commanding it, turning powerful insights into real-world revenue. [hotels, northamerica]
How Urbana Sathorn took back control from OTAs and doubled its revenue — See how Urbana Sathorn traded their old-rules PMS for an intelligent growth engine, fueling their ambition and their bottom line. [hotels, apac]
How Yugo rewrote the playbook for transforming student stays — Discover how Yugo optimizes pricing and increases group occupancy for their unique aparthotel group while quickly training seasonal staff. [hotels, emea]
Himmapana Villas: Growing from a few villas and an overbooking problem to an empire — Overbookings aren’t just an inconvenience; they’re a broken promise. See how Himmapana Villas built their business on a platform they can trust. [vacationrentals, apac]
Roadside Hospitality is rapidly expanding its portfolio with the help of Cloudbeds — Learn how Roadside Hospitality rapidly expanded its portfolio with the help of Cloudbeds. [hotels, northamerica]
What does a 99% direct booking rate look like? The South Wind Motel figured it out — See how South Wind Motel ditched busywork for automated growth and more direct bookings [hotels, northamerica]
The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize — Discover how Cloudbeds and Atomize help the Acoma House optimize operations and drive more revenue [hotels, northamerica]
The Vaquero Motel drives 54% of revenue from direct bookings with the help of Cloudbeds Digital Marketing — Learn how The Vaquero Motel drives revenue with Cloudbeds Digital Marketing Suite. [hotels, northamerica]
How The ZERO Hotels built a multi-property brand, not just a hotel chain — See how The ZERO Hotels continues to build a brand with soul, powered by a platform built for visionaries. [hotels, emea]
WORQ Group revamps properties to deliver premium, forward-thinking guest experiences — The WORQ Group drives a 45% increase in ADR with the help of Cloudbeds [hotels, emea]
Flor Parks upgrades its PMS to the cloud to increase flexibility and expand distribution channels — A Barcelona hotel drives more reviews and direct bookings with Cloudbeds. [hotels, emea]
Their doors were shut. Their ambition wasn’t. The story of Brannan Cottage Inn — Discover how the luxury Brannan Cottage Inn bounced back to 90% occupancy with Cloudbeds [bbsandinns, northamerica]
Matices Hotel de Barricas creates one-of-a-kind guest experiences with Cloudbeds — This unique property went from spending long hours manually managing their OTAs to delivering a better guest experience with Cloudbeds [hotels, latam]
Cloudbeds empowers Fireside Resort at Jackson Hole’s data-driven approach to success — The team at Fireside Resort at Jackson Hole uses Cloudbeds’s data and pricing intelligence technology to make smart business decisions. [alternativeaccomodations, northamerica]
How Dahl’s Motel Reduced Payment Reconciliation Time by 90% — Discover how Cloudbeds Payments is streamlining operations at Dahl’s Motel [hotels, northamerica]
The Cabot Lodge: This boutique hotel built a contactless guest experience with Cloudbeds — See how The Cabot Lodge used Cloudbeds to build a 100% contactless guest experience and get 60% direct bookings [hotels, northamerica]
Matildas Boutique Hotel: Time is Money at this Top-Rated Hotel — This top-rated boutique hotel freed up time to focus on the guest experience [hotels, latam]
ITH Hostels: Cloudbeds’ reliability and ease-of-use help drive real growth — Discover how ITH Hostels manage and run 11 properties with the help of Cloudbeds [hostels, northamerica]

All stories: https://www.cloudbeds.com/customers/

Pages in the lobby

Home — Why hoteliers choose the Cloudbeds hospitality platform. (https://s.tiled.co/Om9e5/cloudbeds-2-0-en?hideLoader=true)
Solutions — Cloudbeds solutions by property type and need. (https://s.tiled.co/myg-y5/cloudbeds-2-0-en/our-solutions-products?hideLoader=true)
Success — Customer success stories and outcomes. (https://s.tiled.co/1VaJiU5/cloudbeds-2-0-en/customer-success-partner?hideLoader=true)
Customers — Customer stories from properties running on Cloudbeds.
Integrations: Marketplace — The Cloudbeds Marketplace of partner integrations (the Integrations page, Marketplace tab).
Integrations: Distribution — The distribution channels the Cloudbeds channel manager connects to (the Integrations page, Distribution tab).
Demo — An interactive walkthrough of the Cloudbeds platform. (https://app.guideflow.com/player/6kw7o9xbzp)
Packages — Cloudbeds plans, revenue products, add-ons and pricing.
ROI — Estimate the return on switching to Cloudbeds.