Soft-Ex

Categories: Call Accounting

Soft-Ex seamlessly tracks, manages, and reports phone usage within your organization.

Overview

Cloudbeds seamlessly integrates with Soft-Ex systems to track, manage, and report phone usage within your organization. Designed to provide comprehensive insights into call data, this solution helps businesses enhance cost control, optimize communication, and streamline operations.

Compatible Models:

Benefits

The solution seamlessly integrates with the Cloudbeds PMS, ensuring call data is directly linked to guest reservations for accurate tracking and billing.

With real-time billing, call charges are automatically applied to a guest’s folio, streamlining the checkout process for front desk and billing staff while enhancing accuracy and efficiency.

Compatibility list is for reference only. Due to continuous manufacturer updates and regional hardware variations, actual compatibility may vary.

Before purchasing any device, please contact Cloudbeds.

Features

• Real-Time Call Tracking: Effortlessly monitor and record all inbound calls, ensuring accurate tracking for every guest interaction.
• Comprehensive Call Cost Allocation: Automatically assign call costs to the appropriate guest reservations, ensuring accurate billing and streamlined accounting.
• Cost Transparency: Gain full visibility into call-related expenses, allowing you to identify cost-saving opportunities and maintain control over phone usage.
• Effortless Integration: Seamlessly integrate with your existing phone systems for a smooth implementation process, without disrupting your daily operations.

Available in: 243 countries.

Website: https://my.comtrol.com/support/supported-gss-devices.php?GSSSearch=2&OKGSS=)

Listing on cloudbeds.com: https://www.cloudbeds.com/integrations/soft-ex/