GuestTouch Messaging Platform

Categories: Guest Experience & Communication

All in one Guest Messaging Platform for Modern Hoteliers (WhatsApp, SMS, Email & more)

Overview

Drive efficiencies and profits through meaningful conversations with adaptive Guest Messaging. Automate SMS, WhatsApp, and email across the entire guest journey from booking to post-stay. Trusted by independent hoteliers worldwide!

Benefits

Smart channel routing automatically sends messages via SMS or WhatsApp based on guest country and language preferences. Complete guest journey automation from booking to post-stay with personalized messaging, team inbox management, and 24/7 responses. Save staff time while boosting satisfaction.

Features

• Smart SMS/WhatsApp routing by country and language;
• 1 Unified inbox for OTAs, SMS, WhatsApp, email and more;
• Scheduled Messages - automate guest journeys;
• GuestApp with digital guides for self service;
• WebChat to turn web visitors into direct-booking guests;

Available in: 243 countries.

Website: https://www.guesttouch.com/

Listing on cloudbeds.com: https://www.cloudbeds.com/integrations/guesttouch-messaging-platform/