Experience Hotel

Categories: Customer Relationship Management

All-in-one CRM to automate and personalise guest communication across customer journey.

Overview

Experience CRM centralizes guest data to power customer relation campaigns, automated or one-off marketing, loyalty programs, and e-reputation management. The CRM includes a high level of business intelligence, for independent or hotel groups.

Benefits

With 2-way Cloudbeds connectivity, regain control of your customer relations through real-time data sync. Boost loyalty, reduce OTA dependence and increase profitability with targeted campaigns, loyalty tools and e-reputation management.

Features

• All-in-one hotel CRM
• 2-way Cloudbeds connectivity
• Multi channel communication (email, WhatsApp, SMS)
• Revenue tracking of marketing campaigns

Available in: 243 countries.

Website: https://experience-crm.fr/en/

Listing on cloudbeds.com: https://www.cloudbeds.com/integrations/experience-hotel/